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SubblyvsCratejoy

Subbly vs Cratejoy

Cratejoy puts your box on a marketplace shelf or a template storefront. Subbly is AI-native: your agent builds your own store around your brand, checkout included, and your customers stay yours.

3 days free, then $1/wk for 4 weeksNo card needed14 days freeCancel anytime

Jill LodatoTom TryonKelsey Leigh JonesJasmine Hornby20,000+ merchantson Subbly over 11+ years
4.8/5 on Capterra220+ reviews, 4.9/5 for support
A craft box brand's own store on a laptop, with its printed box tagged Yours

Startups and brands like these, launched or switched here.

Marks and SpencerVodafonePicnicCoveBuster Boxand 1,000s more

The short answer

No templates. Read the manifesto

Choose Subbly if…

you want your own brand and store, you plan to grow beyond one marketplace, and you want subscribers who stay yours if you ever move.

Start for free

CratejoyChoose Cratejoy if…

you're testing demand for a box and want marketplace traffic before you build a brand of your own.

You don’t need to be big to be great

Agency output at software prices. Your agent does the design and build work you would otherwise hire for, so a great store is where you start, not what you save up for.

  • Look like you have a designer

    A store designed around your brand and vision, not a template.

  • Move like you have a developer

    Any change, checkout included, is one message away.

  • Run like you have an ops team

    Billing, portal and automations on one platform, with nothing to babysit.

In an expert’s hands, it’s a superpower

You don’t need an agency to build something great, but agencies and freelancers get even more from it. The agent does the build hours, so they take on more clients with the team they have, and the benefits grow with every store.

For agencies and experts

Subbly and Cratejoy at a glance

How each platform is built, which changes slowly, rather than a feature list, which changes every quarter.

Subbly compared with Cratejoy
AreaSubblyCratejoy
Where you sellYour own store, one-off and subscriptionCratejoy marketplace, with an optional website
PricingSubbly plans, on your own storeMarketplace from $24.99/mo + 1.25% + $0.10 per transaction + referral fees; website plan from $59/mo + transaction fees
Store designYour agent designs it around your brandResponsive themes
Changing the store or flowDescribe it to your agentTheme settings
Payment tokens if you leaveYours; subscribers come with youAsk Cratejoy in writing
Migration inFree, done by our teamNot applicable

Cratejoy facts checked on 26 September 2026. Sources: Cratejoy pricing, Cratejoy for sellers. Prices are in US dollars and change; check them before you choose.

“We had a free trial with Cratejoy but we quickly ran into problems with their web builder. Eventually we came across Subbly and we were very impressed. Countless features have been added to Subbly since which I find essential if you want to grow to thousands of subscribers. - commitment terms and 2-week trials don’t appear on other platforms.”
Liam BrennanFounder, BusterBox

4.8/5 from 220+ reviews, 4.9/5 for support. Read more on Capterra

Why brands move from Cratejoy to Subbly

The differences that matter once your store is live.

  • Your customers, not the marketplace's

    On a marketplace, the shopper came for the marketplace. On Subbly they come for you, and your customers, data and payment tokens are yours. If you ever leave, your subscribers come with you.

  • A store that looks like your box

    Next to a hundred other boxes, the listing looks like the others. Your agent designs a store around your brand, your products and your subscription model: the unboxing, the tiers, the gift flow. Your subscribers see your store before they see your box.

    No templatesRead the manifesto
  • Change it in one message

    New tier, a gift option, a build-a-box page, a holiday landing page. Describe it and your agent builds it.

    A chat prompt turning into code, then a live change
  • Launch Club, live every weekday

    Bring your store and we'll build the next part with you, live. Support is rated 4.9/5 on Capterra.

    A support chat with a human reply and a headset

Built into every Subbly store

What other platforms add with apps or extra tools, Subbly has in the platform. No apps to install or keep in sync.

  • Recurring billing

    Weekly, monthly or custom schedules, prepaid plans and commitment terms.

  • Build-a-box and bundles

    Customers choose what goes in each box, priced by tier, items and frequency.

  • Gifting

    Gift subscriptions and gift messages, designed into your checkout.

  • Customer portal

    Subscribers skip, swap, pause or update their details themselves.

    See the customer portal
  • Funnels and upsells

    Upsells, cross-sells and personalized offers before and after checkout.

  • Churn tools

    Cancellation surveys and pause offers that keep more subscribers.

    See the growth tools
  • Analytics

    MRR, churn and LTV built in, with churn prediction. On Subbly X, ask questions in plain language.

    See analytics
  • Memberships

    Memberships and replenishment (subscribe and save) on the same platform.

  • One-off products

    Sell one-off products next to subscriptions, in one store and one checkout.

  • And so much more: see all 100+ features

Is Subbly right for you?

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Built for all of ecommerce

Subbly started with subscriptions, the hardest kind of commerce to get right. The same platform runs one-off stores, and stores that sell both.

  • One-off productsSingle products and bundles, in a store designed around your brand.
  • SubscriptionsRecurring billing, build-a-box, gifting and a customer portal, built in.
  • Both, in one checkoutCustomers buy once or subscribe from the same product page.
A serum product page with a one-time purchase or subscribe and save choice, and an order confirmation on a phone

Founders and operators love Subbly.

From Capterra reviews and the notes merchants send us.

  • “The AI website builder confused me at first, but one free demo changed everything and I dove in head first. There was a learning curve, and the help docs and chat support carried me through it.”

    Paul Plamondon

    Curiously Yours

  • “I did not expect building my website to be this easy and I never would have dreamed that I could have this nice of a website without paying designers a lot of money.”

    Karen Hall

    Karen's Art Mart

  • “The builder has taken my website to a place I thought wasn't achievable without employing someone to build it for me. Within a matter of hours I had something that was so much more functional.”

    Natasha

    Founder, The Borrowed Piece

  • “Setting up recurring subscriptions, tiered protocol pricing, and custom add-ons usually takes hours of developer work, but the AI handled the structure effortlessly.”

    Amber Merrill

    Owner, Boujee Babes Body Bar

Moving from Cratejoy

  1. We migrate your subscribers for free.

  2. Your agent builds your own store around your brand.

  3. Launch Club is live every weekday for the build.

Cratejoy
Subbly

What we move for you

  • Products
  • Customers
  • Subscribers
  • Payment tokens
Up to0%of subscribers back on billing within 11 days with our Subscription Switch, when your old platform keeps their cards. Done by our team, for free.
4.9/5
support rating from 220+ merchants on Capterra
24/7
support, by chat and email
9,000+
subscription founders in the community

Frequently asked questions

Is Subbly a good Cratejoy alternative?

Yes, if you want your own store and brand rather than a marketplace listing. Your agent designs the store around your box, and your customers, data and payment tokens are yours. Cratejoy is the better fit while you're testing demand and want marketplace traffic first.

How much does Cratejoy cost?

The marketplace plan starts at $24.99 a month plus 1.25% + $0.10 per transaction and referral fees. The website plan starts at $59 a month plus transaction fees.

Is Subbly good for subscription boxes?

It's what Subbly was built for. Build-a-box, gifting, memberships, churn tools and a customer portal where subscribers skip, swap or pause are all part of the platform, which has run subscription stores for over 11 years.

Is Subbly only for subscriptions?

No. Sell one-off products, subscriptions, or both, in one store and one checkout. Subscriptions are where Subbly started, so build-a-box, gifting, memberships and a customer portal are there when you want them.

Do I need to be technical to use Subbly?

No. If you can describe what you want to a designer, you can build it with your agent. Launch Club is live every weekday if you'd rather build it with a person.

How do I move from Cratejoy to Subbly?

Our migration team moves your products, customers and subscribers for you, for free. Your agent designs the new store around your brand, using your current site as a reference if you like, and Launch Club is live every weekday while you settle in. Switch to Subbly

Will my subscribers have to re-enter their cards?

Not if their cards are stored in Stripe or PayPal, or your current platform can transfer them to your Stripe account: we import them and billing carries on. If your platform keeps the cards, our Subscription Switch emails each subscriber a secure link to add their card in one step, with no login or checkout, and has brought back up to 84% of subscribers within 11 days.

How much does Subbly's agent cost?

Credits, included on every plan, with top-ups when you need more. You pay for the work your agent does at software prices, not agency rates, so making your store great is no longer the expensive part.

Can my agency or developer work on Subbly?

Yes. You don't need one to build a great store, but in an expert's hands Subbly is a superpower: the agent does the build hours, so they spend theirs on design, strategy and you. See the Agency Program

Build a store of your own

Your own store, designed around your box, with subscribers who are yours.

3 days free, then $1/wk for 4 weeksNo card needed14 days freeCancel anytime